If you are scheduled to have a meeting but your trainer has not called you, we invite you to follow the procedure below:

• Verify the day and time of your meeting in your schedule
• Verify the meeting arrangements, do you have the correct link?
• Email your coach to see if there is a technical problem.
• Contact Customer Service immediately, by phone at +33 (0) 1 44 55 38 31 to explain the problem.