==== My coach didn't call me at the planned time, what should I do? ==== If you are scheduled to have a meeting but your trainer has not called you, we invite you to follow the procedure below: * Verify the day and time of your meeting in your schedule * Verify the meeting arrangements, do you have the correct link? * Email your coach to see if there is a technical problem. * Contact Customer Service immediately, by phone at +33 (0) 1 44 55 38 31 to explain the problem. [[en:start|{{ :fr:general:home-faq.png?&40 }}]]